Privacy Policy

Introduction

openfieldaris SARL ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website openfieldaris.pro and use our athlete performance tracking services.

Data Controller Information

The data controller for your personal information is openfieldaris SARL, registered in Luxembourg with registration number RCSB964852, located at Rue du Fossé 47, 4642 Esch-sur-Alzette, Luxembourg.

Data Collection

We collect information about you in several ways. The data we collect may include:

• Personal identification information (name, email address, phone number)
• Company or organisation details when you contact us for business purposes
• Technical information about your device and how you use our website
• Communication records when you contact us for support or enquiries
• Performance data and metrics when you use our tracking services
• Cookies and similar tracking technologies as detailed in our cookie policy

How We Use Your Information

We use the information we collect for various purposes, including how we use your information to provide and improve our services:

• To provide and maintain our athlete performance tracking services
• To respond to your enquiries and provide customer support
• To send you technical notices, updates, and administrative messages
• To improve our website functionality and user experience
• To analyse usage patterns and optimise our services
• To comply with legal obligations and protect our rights
• To detect, prevent, and address technical issues or fraudulent activity

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to perform our services or take steps before entering into a contract
• Legitimate Interests: When we have a legitimate business interest that doesn't override your privacy rights
• Legal Obligation: When we need to comply with legal requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For more detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and services
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymise your personal data when it is no longer needed for our business purposes or legal obligations. Contact information is typically retained for up to 7 years after your last interaction with us, whilst website analytics data may be retained for up to 26 months.

Your Rights

Under GDPR and applicable data protection laws, your rights include:

• Right of Access: Request a copy of the personal data we hold about you
• Right of Rectification: Request correction of inaccurate or incomplete data
• Right of Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for processing based on consent

International Data Transfers

As we are based in Luxembourg, your data is primarily processed within the European Union. If we transfer your data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding your personal data, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe we have not handled your personal data in accordance with data protection law. Contact details: Commission Nationale pour la Protection des Données, 15, boulevard du Jazz, L-4370 Belvaux, Luxembourg.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Luxembourg and the European Union, including the General Data Protection Regulation (GDPR).